Question 1

How do I place an order?

Accepted Answer

Step 1 – Enter the SHOP section on the Perfect Pint website and select the product you wish to purchase.
Step 2 – Choose the quantity you wish to purchase and select the ‘Add to Cart’ option.
Step 3 – View your cart to make sure you are purchasing the correct items and quantity, then select the ‘Checkout’ option. 
Step 4 – Finally, fill in your shipping, delivery method and payment details and place your order.

Question 2

Do you provide an install service?

Accepted Answer

Our machines are installed through our nationwide Distributor Network. If you are looking to install a machine, contact your local distributor from the network below. If a local distributor cannot be found on our list below, please contact our main office at 021 2355494.  View our distributor network at https://www.perfectpint.ie/contact (https://www.perfectpint.ie/contact)

Question 3

What are your warranty terms?

Accepted Answer

We provide a year-long warranty on all machine parts.

Question 4

How do I arrange for a service call?

Accepted Answer

To arrange a service call, contact your local distributor found on our Distributor Network below. If a local distributor cannot be found on our list below, please contact our main office at 021 2355494.  View our distributor network at https://www.perfectpint.ie/contact (https://www.perfectpint.ie/contact)

Question 5

I have gas bubbles clinging to the inside of my glass, what is this and how do I fix it?

Accepted Answer

Glass bubbles will cling to the glass if there is film on the inside of the glass/ the glass is not Beerclean. To achieve a Beerclean glass, we recommend Renovating your glasses with Renovate powder. Alternatively, use the Perfect Detergent which eliminates the need to Renovate, whilst ensuing Beer clean glasses.

Question 6

The head on the lagers and stouts I pour is not staying, what can I do?

Accepted Answer

Poor head retention is typically caused by improper cleaning processes. Film in the glass will prevent proper gas breakout, resulting in flat beer. We recommend customers to follow the Perfect Pint Process to ensure they serve in Beer clean glasses.

Question 7

How can I tell if my glasses are not beer clean?

Accepted Answer

Carry out the tests shown in the video below to see whether or not you are serving in Beer clean glasses. View the video at https://www.perfectpint.ie/videos (https://www.perfectpint.ie/videos)

Frequently Asked Questions

Newsletter

INFO

CUSTOMER SERVICE